This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of personal information:
- Contact information (such as name, email address, phone number)
- Payment and billing information
- Information provided through communications or forms
- Usage data and technical information (such as IP address, browser type, and device information)
2. Purpose of Collection
Personal information is collected for the following purposes:
- To provide and manage services or products
- To process payments and fulfill orders
- To communicate with users and respond to inquiries
- To improve our offerings and user experience
- To meet legal and regulatory requirements
3. Consent
By providing personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. Consent may be withdrawn at any time, subject to legal or contractual restrictions and reasonable notice.
4. Disclosure of Information
Personal information may be shared with third parties only when:
- Required by law or regulation
- Necessary to provide the requested services (e.g., payment processors, delivery providers)
- With your express consent
We do not sell or rent your personal information to third parties.
5. Data Security
Reasonable administrative, technical, and physical safeguards are used to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
6. Access and Correction
You have the right to access your personal information and request corrections if necessary. To do so, please contact us using the contact information provided below.
7. Retention
Personal information is retained only as long as necessary for the fulfillment of the purposes for which it was collected, or as required by law.
8. Third-Party Services
We may use third-party services that have their own privacy policies. We encourage users to review those policies separately.
9. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance user experience, analyze trends, and administer the site. You may choose to disable cookies through your browser settings.
10. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Officer.